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BUSINESS MANAGEMENT ANALYSIS

89% of Enterprises Seek to Redefine Customer Experience Using Digital Technologies-Everest Group

89% of Enterprises Seek to Redefine Customer Experience Using Digital Technologies-Everest Group

Enterprises are increasingly turning to new-age tools to meet stakeholders’ demands for at-home and touchless experiences and brands doing social good. Everest Group reports that 89% of enterprises are adopting digital technologies to redefine their customer experience (CX) strategy. The CX services market is expected to expand at a compound annual growth...

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CX Digital Interactive Experiences Everest Group US$94

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