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Royal Mail hit by decade high of more than 1m complaints

The postal service saw an almost 50% increase in complaints last year compared with the previous 12 months Royal Mail received more than a million complaints from householders last year, the highest level for a decade. An analysis of Royal Mail quality service reports reveals that it investigated 1,135,441 consumer complaints in the year to 28 March 2021.

theguardian.com ,  11 hours ago 0
Royal Mail hit by decade high of more than 1m complaints

Royal Mail told it must improve as impacts of pandemic subside amid month-long post delays

Ofcom has threatened to ‘take action’ if Royal Mail fails to meet its annual targets Royal Mail has been warned by its regulator it must improve its service as delivery delays left some receiving Christmas post in the middle of January. As the impacts of the Covid pandemic subside, the postal service must improve, watchdog Ofcom said.

independent.co.uk ,  1 day ago 2
Royal Mail told it must improve as impacts of pandemic subside amid month-long post delays

Alex Watson: Showing ID to vote probably won’t affect you – but we can’t let it become law

Do you remember when The X Factor was accused of rigging the results of a live finale? In 2007, more than 1,100 complaints were submitted to media watchdog Ofcom. The programme admitted that “serious technical issues” meant some votes cast during the final showdown weren’t counted, but maintained that it didn’t “alter the actual outcome” of the vote.

pressandjournal.co.uk ,  1 day ago 1
Alex Watson: Showing ID to vote probably won’t affect you – but we can’t let it become law

Olly Alexander addresses 179 complaints for his NYE show being too sexy: ‘It’s a hard life!’

Olly Alexander has taken the 179 complaints about his New Year’s Eve show being ‘too sexy’ in his stride, as he laughed off the furore. The Years & Years star, 31, had performed on BBC One to ring in the new year, but his dance moves proved a little too much for some, who complained to Ofcom.

metro.co.uk ,  1 day ago 0
Olly Alexander addresses 179 complaints for his NYE show being too sexy: ‘It’s a hard life!’

Emmerdale is hit with 65 Ofcom complaints over murderous Meena storyline - as fans complain it is 'too much for early evening viewing'

Emmerdale has been hit by a barrage Ofcom complaints from viewers over its murderous storyline involving killer Meena Jutla. The ITV soap has come under fire again after fans previously complained about the murder of Ben Tucker (Simon Lennon) by Meena (Paige Sandhu) before Christmas.

dailymail.co.uk ,  3 days ago 1
Emmerdale is hit with 65 Ofcom complaints over murderous Meena storyline - as fans complain it is 'too much for early evening viewing'

Emmerdale hit by Ofcom complaints from furious fans over serial killer Meena’s bloody attacks

EMMERDALE has come under fire yet again for serial killer Meena Jutla's brutal murders. The countryside soap has upset some viewers with the plot, which has seen the evil nurse wipe out swathes of the cast. TV watchdog Ofcom said it received 65 complaints over the 12 January episode alone.

thescottishsun.co.uk ,  3 days ago 0
Emmerdale hit by Ofcom complaints from furious fans over serial killer Meena’s bloody attacks

Good Morning Britain’s Dr Hilary Jones sparks Ofcom complaints for slamming ICU doctor refusing vaccine

Good Morning Britain’s Dr Hilary Jones has triggered Ofcom complaints once again, this time after hitting out at an ICU doctor for ‘putting patients at risk’ by not having the Covid vaccine. During an episode that aired on ITV last week, the television doctor clashed with consultant anesthetist Dr Steve James, who has refused to get jabbed because ‘the science isn’t strong enough’.

metro.co.uk ,  3 days ago 245
Good Morning Britain’s Dr Hilary Jones sparks Ofcom complaints for slamming ICU doctor refusing vaccine

GMB slapped with 73 Ofcom complaints over fiery Covid vaccine debate

Good Morning Britain has received a barrage of Ofcom complaints following an episode which showed Dr Hilary discussing the Covid vaccine after an ICU doctor refused the jab Good Morning Britain has been hit with 73 complaints relating to information about Covid vaccines. It comes after the show's Dr Hilary Jones slammed an ICU doctor on the show earlier this month after he refused to have the Covid vaccine.

dailystar.co.uk ,  3 days ago 1
GMB slapped with 73 Ofcom complaints over fiery Covid vaccine debate

BBC viewers turn off after Piers Morgan hits out at Meghan Markle again

In March last year, Piers decided to quit ITV show Good Morning Britain after making a series of comments and accusations about the Duchess of Sussex. BBC viewers felt they had no option but to switch off the channel as Piers Morgan made a return to breakfast TV over the weekend.

dailyrecord.co.uk ,  4 days ago 12
BBC viewers turn off after Piers Morgan hits out at Meghan Markle again

Harborough-based radio station HFM given a new five-year extension to its licence

“We are delighted that we will continue to serve the people of the area for at least another five years” Market Harborough-based radio station HFM is today celebrating being handed a new five-year extension to its licence. Industry regulator OFCOM has given the popular community station, which covers the Harborough area, the go-ahead to go on broadcasting until at least February 2027.

harboroughmail.co.uk ,  4 days ago 0
Harborough-based radio station HFM given a new five-year extension to its licence

US airlines warn 5G could ground planes and cause 'chaos'

The new C-Band 5G service set to be rolled out by AT&T and Verizon in the US on Wednesday could leave a significant number of widebody aircraft unusable, airlines have warned. In the UK, Ofcom says there is no evidence that gives cause for concern.

news.sky.com ,  4 days ago 52
US airlines warn 5G could ground planes and cause 'chaos'

Energy price hike: Two key dates when bills are forecast to rise

MILLIONS of UK households will face two devastating hikes to their energy bills this year. Here are the key dates to be aware of. Global gas prices have been soaring exponentially this year. The UK’s energy regulator, Ofcom, has been forced to step in to prevent energy companies from going bust.

express.co.uk ,  5 days ago 4
Energy price hike: Two key dates when bills are forecast to rise

Viewers criticise Piers Morgan's rant as he returns to TV

"My one question for you is: Am I allowed to have an opinion?" Controversial journalist and presenter, Piers Morgan, has returned to breakfast television and it didn't take long before viewers reacted to his appearance. Sitting alongside Sophie Raworth for BBC's Sunday Morning show, the broadcaster certainly didn't waste any time getting back into his swing.

nottinghampost.com ,  5 days ago 34
Viewers criticise Piers Morgan's rant as he returns to TV

ANDREW PIERCE: Nadine Dorries is the viewers' champion who summoned Auntie's bosses... then gave them both barrels

As she chatted with ministers before her first Cabinet meeting last autumn, the new Culture Secretary Nadine Dorries was challenged about her view of the BBC. Some ministers were complaining about the licence fee. She agreed with them and has now acted on those concerns, freezing it at £159.

dailymail.co.uk ,  6 days ago 35
ANDREW PIERCE: Nadine Dorries is the viewers' champion who summoned Auntie's bosses... then gave them both barrels

Billion-pound fines if tech giants fail to stop online fraudsters

Social media bosses will also face jail if they fail to cooperate with Ofcom over harmful content online under new duty of care proposals Tech companies that fail to crack down on online fraud will face multi-billion-pound fines under new duty of care plans seen by The Telegraph. Ministers are set to introduce a new legal duty on social media firms and search engines to tackle fraudulent advertising that has conned vulnerable consumers out of millions during the pandemic.

telegraph.co.uk ,  6 days ago 0
Billion-pound fines if tech giants fail to stop online fraudsters

What is Dancing on Ice commentator Sam Matterface famous for?

Sam is known for being a sports presenter, host and commentator who started as a volunteer on hospital radio. He has worked across various radio stations and television channels throughout his media career. The radio host has transitioned into television commentating in recent years. He got his first major break in 2007 when he joined Sky as a Sky Sports Presenter.

entertainmentdaily.co.uk ,  6 days ago 3
What is Dancing on Ice commentator Sam Matterface famous for?

Borders MP criticises plans to remove most phone boxes in the region

SBC could lose power to stop removal of phone boxes BORDERS MP, John Lamont, has criticised plans that would lead to the removal of most of the remaining phone boxes in the Borders. Proposed plans by Ofcom, the telecommunications regulator, would see local authorities like Scottish Borders Council lose a veto over the removal of phone boxes.

peeblesshirenews.com ,  8 days ago 0
Borders MP criticises plans to remove most phone boxes in the region

Openreach chairman becomes frontrunner in Ofcom race

Process to choose new chairman for media regulator being led by Sue Gray, the senior civil servant also investigating Downing Street parties The chairman of BT’s network arm Openreach has emerged as the frontrunner in the race to oversee Ofcom, in a process being led by Sue Gray even as she investigates parties in Downing Street.

telegraph.co.uk ,  9 days ago 0
Openreach chairman becomes frontrunner in Ofcom race