TUI flight took off heavier than expected in 'serious incident' after IT glitch

An update to the airline's reservation system led to 38 passengers on the flight being allocated a child's 'standard weight' of 35kg as opposed to the correct figure of 69kg The flight mix-up was described as a 'serious incident' A TUI flight took off heavier than expected after an IT glitch caused passengers...

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Air Accidents Investigation Branch Birmingham TUI