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TUI flight took off heavier than expected in 'serious incident' after IT glitch

TUI flight took off heavier than expected in 'serious incident' after IT glitch

An update to the airline's reservation system led to 38 passengers on the flight being allocated a child's 'standard weight' of 35kg as opposed to the correct figure of 69kg The flight mix-up was described as a 'serious incident' A TUI flight took off heavier than expected after an IT glitch caused passengers...

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Air Accidents Investigation Branch Birmingham TUI

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